IBEDC appeals to customers to pay, says free electricity not yet approved

Its  Chief Operating Officer, Mr  John Ayodele made the appeal in a statement on Friday where he corroborated the statement of the Minister of Power that there was no two month free electricity as was highly publicised recently.

He said without payment of electricity consumed,  the industry cannot survive the revenue downturn due to non-payment of electricity bills by many customers.

“At IBEDC, the current apathy to payment is not supporting our commitment to provide regular power supply and efficient service delivery to our customers.

“We are therefore, imploring our customers to help us sustain this commitment by paying their bills and vending promptly, so we can  fulfil our obligations to the electricity value chain as we will still pay for energy purchased.

“Also, we have made huge investments in ensuring the regular power supply our customers are enjoying now, provision of Personnel Protective Equipment (PPE) for staff and customers and other technical resources,” Ayodele said.

He said customers could  use the  hassle-free alternate payments channels like Fetswallet, Quickteller, Jumia, VT Pass, Payarena,  ATM cards or USSD for their convenience.

“Our offices are also open Mondays to Fridays between 9a.m. to 5p.m., Saturdays, 9a.m. to 3p.m. and Sundays 11a.m. to 3p.m. for customers to pay, vend or pick up their bills, whilst obeying all COVID -19 safety protocols,” he said.