Access bank Nigeria Ltd has disclosed its plan to increase its Closa agents from 160,000 to 200,000 in 2023.
The authority explained that this measure would install better banking and satisfaction to customers
According to the Regional Sales Manager of the bank,Chidozie Chukwu by this, the bank would reach every part of the country
The manager said this during the during the unveiling of the Access Closa agent in Owerri the capital , Thursday
He explained further that the bank intends to reach both the rural and urban areas in the country .
According to him, ” the agents already had been trained to carry out all transactions of the bank,”
He pointed out that this measure would further prevent rush and long queues experienced at the banks in the country
According to him, “We have already hit one hundred and sixty thousand of our agents across the nation and we are targeting two hundred thousand from now”
He believed that the Closa agents will make banking easier, reduce distance and long queues experienced by customer in banks in the country
“On our own part,it will enable us to reach out to locations where we can not reachout to,it will allow the people also to key into banking ,we would be at every nook and crannies of the country”. Chukwu said.
He said ” 100 of the Closa agents have been trained to transact businesses with customers in the State”
The Senior Retail Adviser of the bank Mr Rob Giles had earlier said that customers can locate a Closa agent near them by simply searching for ‘Access Closa Agent’ on Google Maps on their phone instead of walking long distances in search of a branch.